Previous incidents

May 2022

May 18, 2022

1 incident

customer care email down time

Degraded

Resolved May 19, 2022 at 10:11am UTC

The incident has been resolved

1 previous update

April 2022

No incidents reported

March 2022

Mar 10, 2022

2 incidents

MADA down time for merchants with ANB accounts (10th March 2021, 8:00 AM - Cu...

Degraded

Resolved Mar 11, 2022 at 2:09pm UTC

Dear Valued Merchant,

We are pleased to announce that ANB team has managed to resolve the issue from their side around 2:30 PM (KSA Time). All transactions are working properly now.

Thank you for your patience and support.

We appreciate your patience and understanding.

Stay Safe,

PayTabs Team

عزيزنا التاجر،
 
يسعدنا إعلامكم بأنه تم حل المشكلة المتعلقة بعمليات الدفع الخاصة بالبنك العرب...

1 previous update

Emergency maintenance on Azure UAE coms server ,10th March 2022 2.30 PM UAE ...

Resolved Mar 10, 2022 at 12:00pm UTC

Dear Merchant,

We are pleased to announce that the maintenance activity is completed and there was no disruptions noticed during the activity.

PayTabs Team

1 previous update